Refund Policy
At Aura Brand, we strive to provide you with the highest quality skincare and pain management products. Please review our refund policy carefully before making a purchase.
No Returns or Refunds
Due to the nature of our ingredients and for hygiene reasons, we are unable to accept returns or offer refunds on any of our products. We appreciate your understanding.
Damaged Products
In the unlikely event that your product arrives damaged, you may be eligible for a replacement(s) To be considered, you must provide proof of damage.
How to request possible refund
If your product was damaged during delivery, please email us at support@aurathcandcbdbrand.com with photographic evidence of the damage. Our customer support team will review your request and determine eligibility for a replacement.
All sales are final
Please note that all sales are final. We encourage you to carefully review your order before submitting it. If you have any questions about our products, please contact us before placing your order.
